IC-Solutions · Newcastle

Remote support

Get help without leaving your desk. Start a secure remote session with one of our technicians.

Start a session

Technicians are available Mon–Fri 9:00am – 5:00pm. Outside those hours, send us a message and we'll get back to you.

First, call us on (02) 4960 0581 so a technician is ready to take your session code. Then click the button below to download the support tool and run it. The session only lasts while we're helping you — nothing stays installed and we can never connect without you starting it.

Can't get through, or would rather book a time? Contact us and we'll arrange a session.